Self-Refer to our NHS Physiotherapy service

Getting help

We deliver a range of NHS Physical (Musculoskeletal) Health services that involve helping people from age 16+ to the elderly, from all walks of life. We have a team of experts who are committed to improving the way you move and enhancing your quality of life, by giving you the most suitable treatment for an injury or condition.

What is Self-referral?

If you are 16 years or older and have back, neck, joint or general muscle problems you can now self-refer to physiotherapy without the need for a GP appointment. You can still see your GP to be referred, but self-referral aims to give you rapid access direct to a physiotherapy assessment.  Self-referral gives you rapid access to a physiotherapist (via PhysioDirect) without the need to see your GP, thus improving your access and wait time. It puts you in control of your care.

How does it work?

If you feel that you would benefit from our services and are registered with a Bromley GP and you would like to self-refer, then you have three options:

Option 1: Digital Assessment

Tell us about the problem now, online. Click here to use our this online Physiotherapy assessment tool which will allow you to answer a series of questions in your own time. We can then direct you to the most appropriate care for you as quickly as possible. You can access this tool 24 hours a day, 365 days a year.

Option 2: Online referral

Fill in our online referral form. Within 7 days we will contact you to confirm a telephone or video appointment with a Physiotherapist to understand your problem and guide your next steps. Please have your NHS number ready – if you don’t have it to hand then simply use the NHS website.

Option 3: Call us

Call our Customer Service Team on 01689 88 77 10. Our phone lines are open Monday to Friday from 8am to 4pm. Outside of these times you will be able to leave a voicemail and we will return your call as soon as we can. When you call, a member of our team will register you on our system and take some contact details to arrange your PhysioDirect telephone assessment. It would be helpful if you could have your NHS number to hand.

General enquiries

Full Name

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Your GP

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